Privacy Policy

Welcome to the Privacy Policy of Marriage PSA Online Appointment, operated by the Philippine Statistics Authority (PSA) for marriage-related civil registry services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online appointment system at https://marriage.psaonlineappointment.com.

Information We Collect

We collect personal information necessary to process your marriage appointment request, including but not limited to: full name, date of birth, sex, civil status, nationality, contact details (email address and mobile number), government-issued ID information (e.g., passport or UMID number), and details of your intended marriage (e.g., date, location, and officiant). We may also collect technical data such as IP address, browser type, and device information for security and system optimization.

How We Use Your Information

Your information is used solely to: (1) schedule and confirm your marriage appointment; (2) verify your identity and eligibility; (3) communicate appointment updates, reminders, or service changes; (4) comply with Philippine laws, including the Civil Registry Law (RA 3753), Data Privacy Act of 2012 (RA 10173), and PSA mandates; and (5) improve service delivery and system security.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Information may be shared only with: (1) authorized PSA personnel and civil registry officers directly involved in processing your application; (2) government agencies as required by law (e.g., Local Civil Registry Offices, Department of Foreign Affairs for overseas marriages); and (3) trusted service providers (e.g., cloud hosting or SMS gateways) under strict data processing agreements that prohibit unauthorized use or disclosure.

Data Security

We implement industry-standard technical and organizational measures—including encryption, access controls, regular security assessments, and staff confidentiality training—to safeguard your data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are secured via HTTPS.

Your Rights

Under the Data Privacy Act of 2012, you have the right to: (1) access your personal data held by us; (2) correct inaccuracies; (3) request deletion where legally permissible; (4) object to processing; and (5) file a complaint with the National Privacy Commission. To exercise these rights, contact us at support@marriage.psaonlineappointment.com or via our Contact Us page.

Retention Period

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by Philippine law—typically for a minimum of 10 years from the date of marriage registration, in accordance with PSA records management guidelines.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised effective date. We encourage you to review this page regularly.

Additional Resources

For more information about our practices, please review our Terms & Conditions, Disclaimer, and About Us pages. Questions or concerns may be directed to our support team at support@marriage.psaonlineappointment.com.

Last updated: March 15, 2025